NOTE: this is a general review of Toshiba's customer service center. Should you have any concerns about what may happen when or if you tv breaks, this is the chaos and frustration you will find in dealing with them. Please go with a different brand...

We bought a TV/DVD combo from Toshiba as a gift from Santa last year for my 8-year old so that she could watch her Full House and Lizzie McGuire movies on it in her bedroom. Unfortunately, after 4 months, the tv's picture stopped working. She told me to send it back to Santa, so off it went to our local authorized Toshiba repairman, as you cannot return these items to Amazon after a certain period of time. We were told by Toshiba that the tv was under full warranty for parts and service. The repairman said no. We would have to pay at least $80 in service repairs. Well, it's been six months and we have yet to see our tv. The part that was supposedly broken was out of stock. Toshiba has sent out part after part after part...spending more in shipping and parts I'm sure than we actually paid for the tv. Now they are shipping out their 4th part...and we still have no tv and it's November. NOTE: the Toshiba representatives were rude and their supervisor (Dave Thomson) was scripted and condescending. TOSHIBA DOES NOT STAND BY THEIR PRODUCT AND DOES NOT HELP ITS CUSTOMERS.

My daughter got so upset that Santa didn't return her tv that we had to buy her another tv a few months ago. Then, she overheard one of the numerous heated discussions between my husband and Toshiba. Every time my husband called, we were told the issue would be "escalated". The representatives are scripted and said whatever they could to passify us. In the end, we were told by Toshiba's supervisor (Dave Thomson) that this was their final decision...to just continue to keep trying to fix an inferior product with no hope that it may get fixed. By the time we get the tv back, if we get it back, it will no longer be under warranty.

In the end, with no return of her original tv and the numerous phone calls to/from Toshiba, my daughter finally got the clue and realized Santa doesn't exist. Thanks Toshiba. MAY NO PARENT EVER RELY ON YOUR PRODUCT AGAIN! THE TECHNOLOGY IS LOUSY AND YOUR CUSTOMER SERVICE IS AN EMBARRASSMENT! GIVEN HOW TIGHT CONSUMERS' WALLETS ARE THIS SEASON, I HOPE PEOPLE LOOK PASSED YOUR BRAND AND SELECT A BETTER CHOICE.

FYI...When we purchased the tv, it was not made clear to us that it would be outdated within 14 months with the switch to digital.

Happy Holidays from a very dissatisfied customer.

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NOTE: this is a general review of Toshiba's customer service center. Should you have any concerns about what may happen when or if you tv breaks, this is the chaos and frustration you will find in dealing with them. Please go with a different brand...

We bought a TV/DVD combo from Toshiba as a gift from Santa last year for my 8-year old so that she could watch her Full House and Lizzie McGuire movies on it in her bedroom. Unfortunately, after 4 months, the tv's picture stopped working. She told me to send it back to Santa, so off it went to our local authorized Toshiba repairman, as you cannot return these items to Amazon after a certain period of time. We were told by Toshiba that the tv was under full warranty for parts and service. The repairman said no. We would have to pay at least $80 in service repairs. Well, it's been six months and we have yet to see our tv. The part that was supposedly broken was out of stock. Toshiba has sent out part after part after part...spending more in shipping and parts I'm sure than we actually paid for the tv. Now they are shipping out their 4th part...and we still have no tv and it's November. NOTE: the Toshiba representatives were rude and their supervisor (Dave Thomson) was scripted and condescending. TOSHIBA DOES NOT STAND BY THEIR PRODUCT AND DOES NOT HELP ITS CUSTOMERS.

My daughter got so upset that Santa didn't return her tv that we had to buy her another tv a few months ago. Then, she overheard one of the numerous heated discussions between my husband and Toshiba. Every time my husband called, we were told the issue would be "escalated". The representatives are scripted and said whatever they could to passify us. In the end, we were told by Toshiba's supervisor (Dave Thomson) that this was their final decision...to just continue to keep trying to fix an inferior product with no hope that it may get fixed. By the time we get the tv back, if we get it back, it will no longer be under warranty.

In the end, with no return of her original tv and the numerous phone calls to/from Toshiba, my daughter finally got the clue and realized Santa doesn't exist. Thanks Toshiba. MAY NO PARENT EVER RELY ON YOUR PRODUCT AGAIN! THE TECHNOLOGY IS LOUSY AND YOUR CUSTOMER SERVICE IS AN EMBARRASSMENT! GIVEN HOW TIGHT CONSUMERS' WALLETS ARE THIS SEASON, I HOPE PEOPLE LOOK PASSED YOUR BRAND AND SELECT A BETTER CHOICE.

FYI...When we purchased the tv, it was not made clear to us that it would be outdated within 14 months with the switch to digital.

Happy Holidays from a very dissatisfied customer.

Want the Best TV? Then Don't Miss Our:
Flat Panel Plasma & Lcd Tv Reviews & Buying Guide Section

NOTE: this is a general review of Toshiba's customer service center. Should you have any concerns about what may happen when or if you tv breaks, this is the chaos and frustration you will find in dealing with them. Please go with a different brand...

We bought a TV/DVD combo from Toshiba as a gift from Santa last year for my 8-year old so that she could watch her Full House and Lizzie McGuire movies on it in her bedroom. Unfortunately, after 4 months, the tv's picture stopped working. She told me to send it back to Santa, so off it went to our local authorized Toshiba repairman, as you cannot return these items to Amazon after a certain period of time. We were told by Toshiba that the tv was under full warranty for parts and service. The repairman said no. We would have to pay at least $80 in service repairs. Well, it's been six months and we have yet to see our tv. The part that was supposedly broken was out of stock. Toshiba has sent out part after part after part...spending more in shipping and parts I'm sure than we actually paid for the tv. Now they are shipping out their 4th part...and we still have no tv and it's November. NOTE: the Toshiba representatives were rude and their supervisor (Dave Thomson) was scripted and condescending. TOSHIBA DOES NOT STAND BY THEIR PRODUCT AND DOES NOT HELP ITS CUSTOMERS.

My daughter got so upset that Santa didn't return her tv that we had to buy her another tv a few months ago. Then, she overheard one of the numerous heated discussions between my husband and Toshiba. Every time my husband called, we were told the issue would be "escalated". The representatives are scripted and said whatever they could to passify us. In the end, we were told by Toshiba's supervisor (Dave Thomson) that this was their final decision...to just continue to keep trying to fix an inferior product with no hope that it may get fixed. By the time we get the tv back, if we get it back, it will no longer be under warranty.

In the end, with no return of her original tv and the numerous phone calls to/from Toshiba, my daughter finally got the clue and realized Santa doesn't exist. Thanks Toshiba. MAY NO PARENT EVER RELY ON YOUR PRODUCT AGAIN! THE TECHNOLOGY IS LOUSY AND YOUR CUSTOMER SERVICE IS AN EMBARRASSMENT! GIVEN HOW TIGHT CONSUMERS' WALLETS ARE THIS SEASON, I HOPE PEOPLE LOOK PASSED YOUR BRAND AND SELECT A BETTER CHOICE.

FYI...When we purchased the tv, it was not made clear to us that it would be outdated within 14 months with the switch to digital.

Happy Holidays from a very dissatisfied customer.

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Flat Panel Plasma & Lcd Tv Reviews & Buying Guide Section

[...]

This is not a review of the product just pointing out that this is not a REGZA TV as it says in the Amazon title ....according to Toshiba's own website that i posted a link to above.

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Toshiba REGZA 32RV530U 32-Inch 1080p LCD HDTV

I am completely satisfied with the purchase,delivery and the way the set performes

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I bought a 37" Regza a few months ago and like it but this smaller Toshiba is way inferior...the vertical viewing angle is limited to about 10 degrees...which makes for very poor pic quality if the watcher isn't pretty much smack in front of the screen.
Not impressed.


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I bought a 37" Regza a few months ago and like it but this smaller Toshiba is way inferior...the vertical viewing angle is limited to about 10 degrees...which makes for very poor pic quality if the watcher isn't pretty much smack in front of the screen.
Not impressed.


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I bought a 37" Regza a few months ago and like it but this smaller Toshiba is way inferior...the vertical viewing angle is limited to about 10 degrees...which makes for very poor pic quality if the watcher isn't pretty much smack in front of the screen.
Not impressed.


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Flat Panel Plasma & Lcd Tv Reviews & Buying Guide Section

I bought a 37" Regza a few months ago and like it but this smaller Toshiba is way inferior...the vertical viewing angle is limited to about 10 degrees...which makes for very poor pic quality if the watcher isn't pretty much smack in front of the screen.
Not impressed.


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The setup was easy and the picture looked great right out of the box. It has plenty of inputs and located conveniently on the back as well as side of the TV. The picture was fantastic in High Definition and blue-ray movies looked absolutely amazing. Its an excellent HDTV for the price and I would highly recommend.

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